January – September 2014
The Leadership Qualities Framework, Tyneside and Teesside Groups
Prepared by Richard Edwards FRSA August 2014
Richard Edwards the Secretary Trustee of RESEC was tasked to establish, support and
monitor the two groups of registered managers and deputies.
The Leadership Qualities Framework of the National Skills Academy Social Care
Two separate groups of managers have met at least once each month between January
and August…Middlesborough and Newcastle. They have been kindly hosted for most of
the meeting by the Executive Care Group with other meetings hosted at Hedgefied House
a Study Centre and with Newcastle University.
Coordinators – Steve Kay – the RM at Brambles in Middlesborough
Jackie Murray – the RM at Oakdale in South Tyneside
Mentoring – Available on request and two sessions given to those who requested it.
Monitoring – provided throughout by RESEC
Meetings – At least one a month from January through to July. Protected time given with good turn
out. Meetings each have one or two speakers with discussion and Q&A times. Network
meetings and feedback sessions at Hedge field House. Study Half Day for both groups
together at Hedgefield.
Spin off meetings that developed – Work with Newcastle University on Dementia
Home Leadership through Arts.
Assessment of change – European Funded activity – Durham University. Autumn 14
Training Package – management development for staff – Northumberland University.
2015. Organisational, Planning a Personal skills Package.
1. Speakers who have Addressed or Presented in the January / July Programme
Tyneside Group – TS. Teesside Group – TG
Fiona Lawn – Head of Operations – NIRAM Care Group – Luton and Bedford Services. TS:TG
Cllr Dr Su Barton – Leicester Older-persons Group – Member /Best Care Advisory Board. TS:TG
Dr Mikey Dunn – ETHOX Centre @ Oxford University. Care Homes Ethical Choice. TS:TG
Cllr Janet Hunter JP – Chair /South Tyne side / Social Service & Community planning TS
Philip Hewitson – Former CEO Bradford H/ Authority. Dep Chair – CCG ( Scarborough) TG
David Perry – Former CEO Oxfordshire H/ Authority . Lately V/Chair UK Care Provider TS:TG
Prof Clare Wenger – Formerly Head of Gerontology – Bangor and Stamford Universities. TS
Karen Wright – Former CEO Shaftesbury YP Society & NSPCC North West Director TG:TS
Maura Buchanan – Past President RCN & Governmental Advisor – Quality Nursing Care Leadership. TG:TG
Bhavna Rao – Former CQC Manager and current Care Quality Advisor. TG
Ellen Stottard – Former Deputy Matron – Admissions Cumberland Infirmary, Carlisle. TS
Andy Howell – Fr Dep Leader Birmingham City Council & Local Authority Quality Services. TG: TG
Andrew Newman – Newcastle University Dementia and Imagination Project for Care Homes TS
Alderman John Priestly – Lay Visiting Background and Former Council Chair of Quality Outcomes. TS
Each Group looked at what it wished to achieve both individually and as a cohort of
managers and deputies.
They looked at the orange syllabus booklets and the specific headings and expectations
found within. They looked at what was aspirational, achievable and possible.
The Groups agreed that Quality and Focused Leadership – delivered through spreading
best practice – exchange of experiences and listening to presentations from a range of
disciplines could and might empower them.
They examined their own differing skills base, experiences and employment pathways
measuring those against the aspirations of the Orange booklet.
They looked at time balance across the 7 months
They looked at feasible and achievable outcomes – through experience sharing.
They looked at working in sub groups – working on outcomes from the presentations.
They looked at the value of mentoring – working within & outside the groups common experience.
They both thought that working through each chapter would be too formulaic and that it would / might cause loss of interest and devalue the activities of some within the Groups.
The Tyneside Group favoured links between meetings and informal contact time while the Teesside Group
favoured working AT Meetings only.
1. Each Group met separately mostly on a Friday morning but
occasional Thursday afternoon. ( 2 – 3 hours allowed for )
2. Each Group were given the background of the Scheme, its operation
and the expectations to attend and follow the Orange Syllabus.
3. Both Groups were given short précis papers on the Scheme.
All invited speakers were given the Orange Booklet for them to
understand the Scheme and its expectations.
4. Each Meeting started with One or Two invited speakers presenting.
5. All participants were given handouts and key point papers.
6. Q&A time
7. Follow up discussion after the speaker(s) left.
8. Option of mentoring – speakers leave contact points.
9. On two occasions – speaker gives protected time that follows.
The Tyneside Group met independently on 7 occasions and with the Teesside Group on 3
occasions. They worked together between meetings and on specific projects. They
conducted surveys and linked together after speakers presentations covering ideas and
outcomes based around the Orange Book expectations. One RM left and one joined over
the 7 months.
The Teesside Group met independently on 4 occasions and with the Tyneside Group on 3
occasions. Membership changed due to employment changes. Three members left over
the months and four joined.
The Tyneside Group jelled together well, linked in between meetings and were coordinated
well achieving greater networking and new pathways and links.
The Tyneside Group achieved a high level of skill sharing and Members confidence
increased tremendously. Speakers were impressed with the interaction and engagement.
Several managers accessed one2one mentoring on a number of occasions.
The Teesside Group enjoyed presentations and meetings – interacting well but did little
work between meetings – possibly due to membership changes. The coordination was less
good and members jelled less well. The late addition of a regional Manager did liven up
the cohort in the last few meetings though.
Photographs of all meetings are enclosed.
No NSA support or contact was made to either group over the several months of
Speakers had travel covered with hospitality and subsistence covered by the Learning
Reports and photos of each meeting were made. Richard Edwards had attended all
meetings of both Learning Sets.
A short survey is being undertaken by the Tyneside Learning Set as part of the quality
monitoring. The University of Surrey, RESEC with GT College Oxford University will be
linked into a comprehensive assessment of the programme,its promised support,
outcomes and ways forward.
The Way Ahead
1. A linked course is being prepared with Northumbria University to help up skill
staff below Manager and Deputy levels – leadership will be the main theme
building on the aspirations and aims of the former Skills Academy programme.
2. The group will maintain its shape informally but seek to develop its activities
through a pro active self management process – also linking into academic and
work based leadership models.
3. Professional links to RESEC UK in Oxford will be maintained to encourage new
practice and research in social care management.